Privacy Policy – Koockle

Politika e privatësisë

This Personal Data Privacy Policy governs the manner in which KT Film & Media DOOEL Bitola (hereinafter: “Koockle”) collects, uses, maintains and discloses data collected from users (hereinafter: “user”) when visiting its website www.koockle.com (hereinafter: “website”).

This privacy policy applies only to this website and does not apply to personal data that Koockle collects from its users in other ways.

This Privacy Policy does not apply to personal data collected by other websites, which you may access through our website.

What information do we collect?

While visiting the website, your privacy is fully respected.

When visiting the website, Koockle processes your personal data (personal identification data and contact information), only if you voluntarily leave them in the contact form on our website, for the purpose of using our services, such as signing up for an electronic newsletter, registration for a course, private class or workshop, electronic online payment for a course, private class or workshop.

When paying online for a course, private class or workshop, Koockle does not have access to the data associated with your payment card or bank account, as it is sent directly to a certified payment card transaction processing center and the bank through a secure connection.

For what purposes are the collected data and information used?

Koockle processes your personal data for:

– enabling the online use of our services, with the intention of improving the user experience by improving the quality of service to users, i.e. responding more efficiently to your requests and providing the necessary support.

– administration of the content, promotions, surveys and other functionalities of the site, all in order to improve its quality and the services we offer through it.

Your personal data will be not processed for any purpose other than the purpose for which it was collected.

Processing of your personal data for another purpose can only be done based on your prior consent.

How personal data is processed?

The processing of your personal data is carried out by Koockle in accordance with the regulations for the protection of personal data of the Republic of North Macedonia, taking all prescribed technical and organizational measures to ensure secrecy and protection during the processing of the personal data it has.

Koockle employees are required to keep confidential all information (including personal data) they come across during the performance of their work tasks.

Koockle applies security measures in the collection, storage and processing of information in order to protect against unauthorized access, alteration, disclosure or destruction of your personal data, as well as non-personal data stored on our site. Personal data can be submitted only to the competent authorities, in accordance with the legally provided procedure.

Other information

Taking into account the nature of the Internet, it should be noted that when using it passively and automatically collects data about the habits and preferences of its users.

When users visit the website, Koockle can record information related to them, which in itself is not sufficient to identify a specific person and represent statistical indicators that are used to improve the quality of the website. Such information may include: the name of the Internet browser, the type of computer, as well as technical information about the connection used by the user when visiting the website, such as operating system and Internet service provider, IP (Internet Protocol) addresses that are assigned by the internet service provider and are different for each user and similar information.

Internet browser cookies

Cookies are small text files that are recorded on your computer or mobile device for the purpose of improving the user experience and are not associated with your personal data that you previously provided to us.

With the help of cookies, Koockle tracks the movement of visitors on the website and thus collects data for a better understanding of the use of the website by visitors, in order to improve the user experience, optimize and improve the functionality of the website .

Cookies enable us to recognize your internet browser, during the next visit to the website. Cookies can save your preferences and other technical information, but they cannot read data or information from your hard drive or mobile phone, nor can they read other saved cookie files from other Internet sites.

Koockle uses several types of cookies when operating the website:

– Necessary cookies – cookies that are necessary for the proper functioning of the basic functions of the website such as navigation, online shopping, billing, site visit statistics, content optimization, etc. They are usually set in response to a specific interaction you have with the website, such as cookie settings, login or filling out electronic forms. These cookies do not contain any personal information and can’t be turned off with these settings. More options regarding the use of cookies can be adjusted in your Internet browser, in order to block them or notify you about these cookies, whereby some parts of the website will not function properly.

-Analytics cookies – cookies that allow us to count visits and traffic sources, in order to measure and improve website performance. They help us analyze which pages are most visited and see how visitors move around the site. All information collected by these cookies is aggregated and anonymous.

-Functional cookies – cookies that enable better functionality and personalization of the content of the website. They may be uploaded by Koockle, or by third parties, whose services we have made available on the website. If you do not agree to the use of these cookies, some parts of the website will not function properly.

-Marketing cookies – cookies that may be placed through the Koockle website by external partners. Partners may use cookies to show you relevant ads on other websites. They do not directly save your personal data, but are aimed at identifying your internet browser and/or internet device.

The website has only such type of cookies that are stored on the user’s computer, according to the settings of the internet browser, which the user has set.

By visiting the website, visitors can choose which type of cookies they want to be saved on the internet browser, through the “Cookie Settings” option. By clicking the “I agree” button or by continuing to use the website, you agree to store the cookies described in this document.

In the settings of their Internet browser, users can choose to have the browser reject or delete cookies. If users choose that option, certain parts of the website may not function as intended.

To change cookie settings, click on: Cookie settings.

Remarketing

Koockle uses the information it collects through the use of cookies for remarketing through Google AdWords and Facebook Business Manager, i.e. for its own advertising on other websites visited by the user, based on a previous visit to the website at www.koockle.com and provided consent for this activity.

Google, Facebook, Instagram and other third parties display AdWords, i.e. so-called “ads” through various internet pages and applications that the user visits and uses. These “ads” are also based on previous user visits to the Koockle website through the use of cookies.

For example, when by visiting www.koockle.com the user was interested in a specific service or device without making a specific order, such activity generates information that can appear in the form of an advertisement on Google and Facebook and to the user based on his previous interest, when visiting another website that also uses Google’s “ads” to be presented with an advertisement for Koockle or for the content he visited on the Koockle site. All data collected by Koockle will be used in accordance with this Privacy Policy, that is, with the privacy policies of Google and Facebook for the data collected by them.

Changes to the personal data privacy policy

Koockle has the right to update this personal data privacy policy at any time. When we do, we will provide a notice on the website and revise the update date at the end of this document. The User agrees that it is their responsibility to periodically check the Privacy Policy and to be aware of any changes.

Acceptance of Terms

By continuing to access and use the website www.koockle.com, the user accepts the provisions of this Privacy Policy.

If you do not agree with this Privacy Policy, please stop accessing the website.

KT Film & Media SPLLC Bitola

Date of update: 15.01.2023

FOR US
KT Film & Media SPLLC Bitola

str. Kliment Ohridski no. 96, 7000 Bitola, N. Macedonia
VAT no.: MK4002008509155

ID no.: 6421482

Bank account: 270064214820119

Bank name: HALKBANK AD Skopje.